Legal Rules Before Account Access
Our Legal notice explains the conditions that apply when you create, use or close an account. Access or eligibility depends on local law, and you are responsible for checking whether these services are permitted where you are located. We may request clear phone verification before account
-
1
access and may compare account details with payment records when a wallet or bank transfer needs checking. The same policy applies when you use DANA, OVO, GoPay, QRIS, virtual account or bank transfer through supported routes. We may pause a transaction while details are checked, then
-
2
provide a status update through the account help path. In Jakarta and across Indonesia, keep your contact details current so our policy team can respond to a request without confusion. Read the full Legal wording before opening an account, and contact us if a clause is
-
3
unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.